Technical Project Manager

Alnafitha IT

Business Overview:

Key Responsibilities

Project Support & Administration

Support the review of initial project documentation, such as basic contract details or proposal summaries, on the CRM to learn the foundational elements of project initiation and ensure data accuracy for subsequent project phases.

Project Initiation & Planning

Support the review of contracts, RFPs, technical proposals, and profitability matrices on the CRM to ensure that projects align with business objectives and are financially viable from the outset, contributing to successful project kick-off.

Work with senior project managers and stakeholders to clearly outline project boundaries, goals, and deliverables, ensuring technical feasibility to establish a clear understanding of what needs to be achieved, preventing scope creep and setting realistic expectations for all parties involved.

Create comprehensive project plans, including timelines, milestones, and resource allocation, using project management tools.

Break down projects into manageable phases, stages, and individual activities, and accurately input them into the designated project management tool.

Project Execution & Monitoring

Facilitate communication and collaboration between internal teams, third-party vendors, and other external stakeholders to ensure smooth project execution.

Regularly track project performance, schedule adherence, and budget utilization, identifying deviations and reporting on status.

Implement approved adjustments to project parameters using defined change management processes and verification techniques.

Proactively assess and secure necessary human and technical resources for project tasks, optimizing their deployment.

Stakeholder & Communication Management

Serve as a primary point of contact for clients and internal stakeholders, providing regular updates and addressing inquiries to foster strong relationships, manage expectations, and ensure all parties are informed and aligned throughout the project lifecycle.

Participate in meetings with clients to understand their detailed requirements, clarify specific needs, and document discussions to ensure a thorough understanding of client expectations, which is crucial for delivering solutions that meet their business needs.

Manage the distribution of project-related information and documentation among all stakeholders, ensuring clarity and consistency to prevent miscommunication

Project Closure & Financials

Work with clients to review and formally accept project deliverables at each phase, securing necessary sign-offs to ensure client satisfaction.

Assist in compiling project closing reports and reviewing them with clients to obtain final sign-off documentation.

Analyze project outcomes against short-term and long-term goals, using Key Performance Indicators (KPIs) to assess success to evaluate project effectiveness, identify areas for improvement, and demonstrate value delivered to the organization.

Keep track of project expenditures, compare them against the budget, and suggest adjustments to maintain financial health.

Assist the collection team in resolving payment issues after project sign-off, providing necessary project documentation or context to ensure timely and complete financial closure of projects, supporting the organization's revenue cycle.

Qualifications

• Education: Bachelor s degree in computer science, Engineering, or a related field
  
• Experience: 5-7 years of experience in technical project management
  
• Project Management Professional (PMP) or PRINCE II (Preferred, not mandatory).
  
• Agile certification (e.g., Scrum Master) (Preferred).
  
• ITIL Foundation (Preferred).
  
• Proven experience in project management methodologies and tools.
  
• Strong client-facing and internal communication skills.
  
• Excellent written and verbal communication skills.
  
• Proficiency in Microsoft Project or similar project management software.
  
• Familiarity with Cloud, IT service management, security, and unified communication solution project implementation.
  
• Basic understanding of Agile methodology.
  
• Developing negotiation skills.
  
• Basic data analytics skills.