Team Manager I English Speaking Role ADP

Description
ADP is Hiring a Team Manager

Are you looking to join a dynamic and inclusive team and thrive in a collaborative culture?
Are you ready to grow your career with a globally recognized industry leader?
Are you seeking a meaningful and impactful professional experience?

Yes? Keep reading and discover what ADP has to offer!

About the Role: Team Manager

As a Team Manager, you will lead a team of Payroll Specialists. Your mission will be to ensure team engagement, service excellence, and client satisfaction.

What You Should Know About ADP

At ADP, we believe great companies are built by great people, for great people.
We partner with over 740,000 businesses worldwide to help their employees work smarter, tackle new challenges, and grow their talents.

Your Responsibilities

Team Leadership

• Coach and manage a team of Payroll Specialists and/or Client Support Specialists.
• Guide your team to meet performance objectives and align with business priorities.
• Implement effective organizational structures to meet operational demands.
• Support team members in overcoming challenges and developing their skills.
• Promote internal talent and establish action plans for growth.
• Lead your team through change and transformation.

Operational Management

• Monitor team workload (productivity, quality, deadlines) to ensure client satisfaction.
• Track daily progress and ensure service delivery meets quality standards.
• Develop and manage performance indicators (KPIs).

Collaboration

• Foster a collaborative environment with internal and external stakeholders.
• Share relevant information with peers, support functions, and leadership to ensure continuity and service excellence.
• Communicate goals, achievements, challenges, and plans clearly with your management.

Required Qualifications and Skills

• Fluency in English is mandatory: Candidates must have excellent written and verbal communication skills in English.
  This is a key requirement for the role.
• Positive and autonomous mindset: You are optimistic, persistent, and able to communicate clearly and professionally.
• Continuous learner: You seek growth and improvement.
• Team player: You collaborate effectively and contribute to shared goals.
• Innovative thinker: You turn challenges into solutions and adapt to change.
• Emotional intelligence: You are empathetic, resilient, confident, and supportive.
• Role model: You lead by example and embody company values.
• Project management: You understand project management techniques and can deploy resources effectively.
• Technical skills: Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Team management: Proven experience in leading teams.
• Education: Bachelor s degree or higher in Human Resources, Finance, Management, Economics, or equivalent.

Preferred Qualifications

• Experience in structured, performance-driven environments with high ethical standards.
• Agility in learning and adapting.
• Payroll knowledge.
• Advanced Excel skills (VLOOKUP, pivot tables, formulas).