Team Leader - Front Office Al Ghurair Investment LLC

Employer Active

Posted 1 hrs ago

Experience

3 - 6 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • To ensure all Front Office operation areas such as front desk, reservations, guest relations, Concierge, Health Club, Transport apply the proper standards.
  • Meet all guests and ensure customer satisfaction as well as seek opportunities to increase revenue.
  • Ensure administration and operation requirement of the front office department are in accordance with standard procedure while providing service to all guests
  • Prepare monthly training plan and conduct monthly training for all front desk staff related to Fire, health safety, and on job training
  • Interact with producing travel agents and corporate companies and government officials to maintain good relation ship
  • Attend all guest related issues in prompt and corrective measure to ensure satisfaction. Meet and greet guests during arrival and departure to maintain good relationship
  • Manage finances of entire front office department including budget and inventory controls.
  • Prepare and submit monthly statistic reports.
  • Communicate and execute critical information in a timely manner to the peers, front office teams and subordinates

Desired Candidate Profile

  • Any Bachelor's degree.
  • Minimum 5 years experience is required in front office operation in 4 or 5 star hotels.
  • Should be well versed in Opera System, Fidelio and IDS System.


Employment Type

    Full Time

Company Industry

Department / Functional Area

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Al Ghurair Investment LLC

Al Ghurair Investment is a diversified industrial group based in Dubai with operations spanning more than 50 countries globally. With a rich history of pioneering businesses and technologies, this heritage of innovative success is built upon values of excellence in the products developed and the processes followed. Our Core Areas of Expertise are Foods, Commodities, Construction and Properties. And furthermore, our additional areas of focus include Energy, Printing, Retail and Education.

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Sanchit Khandelwal - Recruitment Specialist

Dubai , UAE UAE, Dubai, United Arab Emirates (UAE)

https://www.al-ghurair.com