Team Lead HR Services

Confidential Company

Posted 30+ days ago

Experience

15 - 20 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

MBA/PG Diploma in Business Mgmt(HR/Industrial Relations, International Business)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

In summary, your responsibilities include:

· Oversee daily team operations, including case load management and task prioritization;

· Allocate responsibilities across areas such as payroll, benefits, onboarding/offboarding, HRIS maintenance, and employee inquiries;

· Monitor team performance to ensure alignment with agreed service levels and targets;

· Initiate and lead improvement projects to enhance efficiency, quality, and service delivery;

· Manage stakeholder expectations and maintain strong collaboration with HR Business Partners and business representatives;

· Provide ongoing coaching, supervision, and developmental feedback to team members;

· Foster a culture of motivation, accountability, and continuous improvement.

Desired Candidate Profile

You will work closely with our local HR team of 6 colleagues and together we service around 500 colleagues in our region. You will head the HR Services team, exciting of 4 enthusiastic and eager colleagues. You are part of the Global HR Services department and will report directly to the Manager HR Services in The Netherlands.

Together with the team, you will focus on delivering the best in class support to our colleagues. We support employees and managers with HR related questions, ensure personnel documents are accurate and complete, process data in our HR information system, maintain files and records and prepare periodic standardized reports. As we work with people, every day is different, and that's exactly what keeps you motivated!

In this versatile role, you will be working closely with internal stakeholders—HR Business Partners, Finance, Tax, Audit—and external vendors to ensure seamless HR processes throughout the employee lifecycle. Collaboration, innovation, and proactive communication define our workplace culture.

Job requirements

· Advanced vocational education and 3–5 years of relevant HR experience;

· Minimum of 3 years in a managerial or team leadership role;

· Good command of the English language in both speaking and writing;

· Strong knowledge of international HR services, MS Office and relevant (local) labour regulations;

You bring a well-rounded skill set that combines strong data analysis and process optimization capabilities with confident, data-driven decision-making. Your organizational and project management skills ensure accuracy and efficiency in every initiative, while your experience leading HR teams across multiple locations demonstrates your adaptability and leadership. With clear and effective communication, you are able to build productive relationships and manage diverse stakeholder expectations with ease.

Added advantage:

· Experience with working with an HR information system such as Workday;

· Experience with Yellow Belt process improvement.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

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Confidential Company

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