Support Engineer, Amazon Payment Services Al Bawabah Al Aminah Lesenaet

- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems Do you want to develop the next generation Payments products for MENA's fastest growing e-commerce company? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions? If so, join us on Amazon Payment Services (aka PayFort team). We are a group of talented technical professionals that are empowered and driven to build innovative world class experiences for millions of Amazon customers. The Amazon Payment Services team is responsible to build product and technology solutions to build great payments products and experiences using various technologies to solve complex problems related to distributed systems, scalable architecture, machine learning, and algorithms.

Key job responsibilities
Use the latest AWS technology to manage infrastructure and services in multiple AWS regions around the world.
Developing and maintaining installation and configuration procedures, based on AWS and on-premises environment.
Developing and maintaining automation, orchestration, and playbooks/scenarios.
Design and implement tools for the engineering and customer service teams that create and support MENA Payment team s current and future products
Design and implement solutions to monitor service health, perform log analysis, and automate recovery
Researching and recommending innovative, and where possible, automated approaches for DevOps or other teams.

About the team
We serve the needs of online shoppers in all Arabic speaking and surrounding countries through our trusted, secure payment network that gives everyone the opportunity to shop online safely and easily. We build trust between buyers and online sellers by enabling consumers to transact online using the payment options they prefer with complete security and peace of mind while supporting the most popular payment methods available globally. Amazon Payment Services is regional expert in payment processing technology and solutions across major markets in the GCC & Levant countries, operating in UAE, Egypt, Saudi Arabia, Lebanon, Jordan and Qatar.