Supervisor - Staff Accommodation Dining

Confidential Company

• Oversee daily dining operations in staff accommodation to consistently deliver high-quality meals and service experiences to team members. • Identify and proactively address the dining preferences and expectations of staff residents, offering thoughtful recommendations and solutions. • Respond promptly to staff feedback and concerns, ensuring resolution aligns with company standards and enhances satisfaction. • Maintain open, respectful, and multicultural communication with staff, management, and contractors to support a harmonious work environment. • Foster positive relationships among dining team members, encouraging collaboration, mutual respect, and team spirit. • Ensure strict adherence to Wynn policies, procedures, and Code of Conduct within the dining facility. • Conduct daily pre-shift briefings to align the team on service goals, updates, and operational priorities. • Supervise staff appearance and behavior, ensuring alignment with Wynn’s grooming and etiquette standards. • Observe service delivery and correct deviations through hands-on coaching and mentoring. • Organize and support training sessions and refresher courses in collaboration with the F&B Trainer to maintain service excellence. • Champion a safe, inclusive, and appreciative environment where dining team members feel respected, empowered, and engaged.