Supervisor - Reception Ticketing
The Red Sea Development Company
Employer Active
Posted on 13 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities:
- Supervise ticketing and reception teams to ensure timely guest service and smooth entry processes
- Monitor daily ticket sales, cash handling, and system transactions to ensure accuracy and compliance.
- Oversee visitor flow during peak and off-peak hours, optimizing staffing and counter coverage
- Resolve guest issues or complaints promptly and professionally.
- Ensure alignment with pricing, promotions, and ticketing policies as approved by management
- Coordinate with Visitor Experience and Operations teams for group visits, events, or VIP arrivals.
- Train and support new team members in guest service, ticketing systems, and safety procedures
- Conduct daily briefings and prepare shift schedules in coordination with the Manager Visitor Experience
- Generate daily and weekly sales or attendance reports as required.
- Ensure reception and ticketing areas are presentable, clean, and fully operational at all times
Desired Candidate Profile
Job Requirements
Academic Qualifications
Diploma or Bachelor s degree in Hospitality, Business Administration, or related field.
Years of Experience
Minimum 4 6 years of experience in ticketing or visitor reception, preferably within hospitality, leisure, or tourism sectors.
Other Requirements
Prior supervisory experience in a customer-facing environment is preferred.
Knowledge of ticketing systems and POS platforms.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Ticketing
- Reservations
Keywords
- Supervisor - Reception Ticketing
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The Red Sea Development Company
https://careers.theredsea.sa/job/Supervisor-Reception-Ticketing/856951423/
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