Strategic Account Manager

Resal

Requirements

1. Strategic Account Planning and Management

• Develop and execute comprehensive, customized account plans for major enterprise clients.

• Lead strategic planning sessions to align company solutions with the client s long-term goals.

• Identify and prioritize opportunities that drive revenue growth and deepen client partnerships.

2. Relationship Building and Client Partnership

• Build trusted advisory relationships with senior client leadership and decision-makers across multiple departments.

• Foster a collaborative partnership focused on innovation, co-creation, and shared success.

• Serve as the primary point of contact for strategic accounts, ensuring continuous engagement and alignment.

3. Collaboration Across Teams

• Work cross-functionally with product, finance, marketing, and operations teams to deliver tailored solutions.

• Act as a liaison between the client and internal teams to ensure a seamless experience and consistent value delivery.

• Coordinate with the sales team to explore upsell and cross-sell opportunities that enhance client outcomes.

4. Innovation and Solution Development

• Develop and present tailored, forward-thinking solutions that address client-specific challenges.

• Anticipate market trends, business shifts, and emerging needs to proactively deliver differentiated offerings.

• Collaborate with the client to co-create strategic initiatives that enhance competitive positioning.

5. Client-Centric Strategic Execution

• Maintain a deep understanding of the client s industry, market pressures, and business model.

• Identify key performance indicators (KPIs) to measure success and refine strategies as needed.

• Ensure alignment between the client s vision and the company s capabilities to drive sustainable growth.

6. Revenue Growth and Business Impact

• Develop strategies to increase account profitability and achieve growth targets.

• Monitor account performance, ensuring achievement of revenue, retention, and satisfaction goals.

• Drive contract renewals, expansions, and strategic initiatives that maximize long-term value.