Sr Partner Operations Analyst
DocuSign
Posted on 3 Nov
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibility
- Own the operational processes that bring partners into the new Partner Program, ensuring a smooth, timely, and high-quality activation experience
- Coordinate with Partner Marketing, Enablement, and Operations to deliver benefits, resources, and readiness activities to new and existing partners
- Act as a primary point of contact for partner inquiries, troubleshooting program-related issues, and ensuring timely resolution
- Keep program documentation, partner records, and process guides up-to-date, ensuring alignment with program guidelines
- Identify process bottlenecks, recommend improvements, and work with cross-functional teams to implement scalable solutions
- Track key metrics, analyze trends, and share insights that inform program improvements and enhance the partner experience
- Develop and maintain FAQ and knowledge base content to reduce partner friction and increase efficiency
Desired Candidate Profile
What you bring
- 5+ years of experience in partner operations, channel programs, or related roles within a technology or SaaS environment
- Experience with partner program structures, onboarding processes, and lifecycle management
- Experience in program activation and partner support operations
- Experience with CRM systems (Salesforce preferred) and partner portal technologies
- Experience working in global partner ecosystems
- Data-driven mindset with strong analytical and reporting skills
- Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Excellent written and verbal communication skills, with the ability to work across global teams and influence stakeholders
- Proactive problem-solver with a continuous improvement mindset
Company Industry
- IT - Software Services
Department / Functional Area
- Sales
- Business Development
Keywords
- Sr Partner Operations Analyst
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
DocuSign
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Using Docusign s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).