Spa & Fitness Manager

AccorHotel

Role:

• Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff.
• Coordinates the delivery of spa services, fitness and wellness, reservations, reception desk and locker room areas.
• Directs and works with the management team and employees to successfully execute all spa operations.
• Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
• Provide spa tours, when needed.
• Handle special assignments.
• Coordinate sales activities when needed.
• Maintain accurate records as required.
• Assist in the administration and implementation of Staff training in all aspects of the Spa s operations
• Act as a liaison between spa and internal and external contacts.
• Effective scheduling of the Spa & Recreation team.
• Monitor and effectively control reception and recreation.
• Maintain inventory of supplies for the administration of the spa facility.
• Conduct selection interviews for new hires as and when required.
• Maintain the reception in peak condition at all times.
• Seek the spa's ability to maximize revenues by analyzing the day to day bookings, future bookings and coordinating schedules and services with the receptionists