Social Media Manager

Ogilvy

What You ll Do:

• Run mid-size accounts, providing insights-driven strategies and strengthening client relationships.

• Lead and manage a team, collaborating with cross-departmental teams (PR, Creative, Paid Social).

• Take ownership of client relationships, creating and implementing social media strategies.

• Identify and apply digital and social trends to client work, developing creative solutions.

• Guide creative ideas and deliverables, ensuring they align with brand-specific strategies.

• Lead client meetings, presenting work, insights, and aligning on overall strategy.

• Drive effective social campaign conceptualization and presentation based on deep brand and customer understanding.

Responsibilities:

• Support the development of social media strategy for clients by leveraging social listening, trends, and performance figures.

• Demonstrate knowledge of analytical reporting, focusing on improving social content, platform, or performance, and explaining the "why."

• Proactively identify and integrate trending topics, memes, or GIFs into client conversations.

• Manage an extended team for projects, including planning, creative, and media teams.

• Understand social media performance basics and work with the media planning team to ensure content meets KPIs.

• Develop all monthly and quarterly reports, and benchmarking analysis, with support from a social media manager.

• Develop briefing documents for always-on and campaign performance.

• Oversee the Community Management (CM) team for clients and step into CM if required for support.

• Manage client expectations effectively.

• Plan and develop Social Media Campaigns (across digital channels, content, campaigns & connections) with various stakeholders.

• Understand business KPIs, their effects, and how to set and achieve them.

• Ensure timely and effective service delivery to clients.

• Develop presentations for clients relative to project management/programme status.

• Keep team(s) appropriately informed and involved in projects.

What You ll Need:

• A Bachelor's degree with 4-5 years of experience working within the digital/social agency space.

• Stellar written and presentation communication skills, comfortable engaging with senior brand managers and partner agencies.

• An understanding of a brand marketing mix, ensuring that social & digital strategies integrate and amplify more traditional channels.

• A glass-half-full outlook that contributes to a strong company culture and healthy business.

• Entrepreneurial spirit and passion for transforming clients' digital practices.

• Ability to identify digital and social trends and apply them.

• Demonstrated knowledge of analytical reporting and social listening.

• Ability to manage teams and collaborate cross-departmentally.

• Strong writing and editing skills.