Sla Management Jobs in UAE

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Manage GoldenSource SaaS platform, ensuring stability and performance, while handling incident management and collaborating with stakeholders in IT operations.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Monitor service requests, coordinate with vendors, ensure SLA compliance, and maintain records while supporting process improvements in service operations.

• 2 - 6 Years
• Dubai - United Arab Emirates

Manage SLA pipeline for renewals, build customer relationships, ensure timely payments, and improve customer satisfaction through effective communication and reporting.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for managing ATM and Card systems, ensuring SLA and KPI compliance, with expertise in project management, risk management, and stakeholder communication.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates

Manage service level agreements and key performance indicators, support project teams, and ensure compliance with PCI DSS standards and system health checks.

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage onboarding, offboarding, and visa processes while ensuring compliance and effective communication with stakeholders in People Services operations.

• 15 - 16 Years
• Dubai - United Arab Emirates

Lead Risk and Regulatory applications, manage complex technology solutions, ensure compliance, drive operational excellence, and mentor teams for digital transformation.

• 2 - 5 Years
• Dubai - United Arab Emirates

Manage end-to-end demand and operations planning, optimize inventory, ensure SLA adherence, and collaborate with teams for data-driven decisions.

• 5 - 6 Years
• Dubai - United Arab Emirates

Manage onboarding, offboarding, and visa processes while ensuring compliance and service excellence, collaborating with stakeholders and optimizing People Services operations.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Oversee compliance, AML, and risk operations, manage policies, conduct audits, and provide training while ensuring regulatory adherence and effective communication.

• 3 - 6 Years
• Dubai - United Arab Emirates

Responsible for coordinating Blackboard Application Administration services, ensuring customer satisfaction, managing expectations, and leading project management efforts with s...

• 3 - 5 Years
• Dubai - United Arab Emirates

Manage delivery of contracted services, ensure compliance with service level agreements, and maintain client relationships while overseeing financial performance and project man...

• 3 - 4 Years
• Dubai - United Arab Emirates

Responsible for coordinating Blackboard Application Administration services, ensuring customer satisfaction, managing expectations, and leading technical teams in a fast-paced e...

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Responsible for outbound calling, record maintenance, escalation management, and documentation while providing excellent customer service in the telecom industry.

• 7 - 14 Years
• United Arab Emirates (UAE) - United Arab Emirates (UAE)

Lead daily service operations, enhance team skills through training, and manage customer service while ensuring operational efficiency and process improvement.

• 12 - 14 Years
• Dubai - United Arab Emirates

Oversee Data, Analytics, and AI project delivery, ensuring client satisfaction, resource optimization, and risk management while leading project teams effectively.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage programmatic sales, build agency relationships, conduct technical demos, negotiate deals, and drive revenue growth with strong media sales experience.

• 4 - 9 Years
• Umm Al Qaiwain - United Arab Emirates (UAE)

Manage visas, permits, compliance, and government relations while ensuring adherence to UAE Labour Law and immigration procedures; fluent in Arabic and English.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Manage Employee Shared Services operations, ensuring compliance in payroll, benefits, and HRIS while driving digital transformation and team development.