Shop Assistant

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Key Responsibilities:

• Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.

• Assist customers with product inquiries, recommendations, and purchases, ensuring a positive shopping experience.

• Maintain a clean, organized, and visually appealing store environment, including product displays and merchandising.

• Process sales transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, credit card payments, and refunds.

• Monitor stock levels and replenish merchandise on the shop floor as needed to ensure availability and visibility of products.

• Assist with receiving and unpacking deliveries, checking the quality and quantity of goods received, and updating inventory records.

• Collaborate with team members to achieve sales targets and contribute to the overall success of the retail shop.

• Follow company policies, procedures, and safety guidelines to maintain a secure and compliant work environment.

• Stay informed about product features, promotions, and special offers to effectively communicate information to customers.

• Assist with occasional tasks such as store opening and closing procedures, as well as periodic stock takes and inventory counts.