ServiceNow Expert
Client of Novancy One
Employer Active
Posted 11 hrs ago
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Phase 1 Framing:
- Facilitating third-party workshops and identifying needs
- Evaluation of the current situation and definition of the target (as-is/to-be)
- Drafting of the functional and technical specifications
- Implementation of project governance (r, committees, escalations)
- ServiceNow Provider Challenge
- development of success indicators and change strategy
Phase 2 Roll-out & Optimisation (extension) :
- Managing the rollout provider for the deployment of the modules
- Verification of deliverables and compliance with ServiceNow standards
- Quality monitoring, risk management and arbitration of changes
- User adoption support and training
- Implementation of a continuous improvement strategy
Search profile:
- ServiceNow expert with proven experience in consulting and deployment
- Ma trise des modules ServiceNow (ITSM, HR-SD, CSM, etc.)
- Excellent knowledge of best practices and the ServiceNow standard
- Experience in managing service providers and leading complex projects
Comp tences cl s :
- ServiceNow functional and technical expertise
- Ability to lead third-party workshops
- Strong project management skills
- Experience in change management
- My mastery of managing service providers
Desired Candidate Profile
Context :
We are looking for a ServiceNow Expert to support our client in the scoping and deployment of their ServiceNow platform. The mission will take place in two distinct phases, with a strong strategic component and the management of service providers.
- Duration: 1 month
- Location: Casablanca (on-site with partial remote work)
- Start date: ASAP
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- IT Software
Keywords
- ServiceNow Expert
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com