Service Desk Manager Jobs in Egypt

• 7 - 14 Years
• Cairo - Egypt

Lead a service desk team, manage incidents and requests, implement ITIL processes, ensure user support, and drive continuous improvement.

• 0 - 5 Years
• Egypt - Egypt

Provide technical support for IT incidents, manage user interactions, ensure customer satisfaction, and comply with regulations while following procedures.

• 1 - 6 Years
• Egypt - Egypt

Install, configure, and troubleshoot IT equipment and software, providing support for networks and user applications, requiring a Bachelor's degree and analytical skills.

• 2 - 7 Years
• Cairo - Egypt

Install, configure, and troubleshoot IT equipment and systems, providing support for various software and networking technologies; requires a Bachelor's degree and relevant cert...

• 1 - 3 Years
• Alexandria - Egypt

Resolve hardware and software issues, manage user accounts, monitor infrastructure, and possess knowledge in network systems and programming languages.

• 0 - 2 Years
• Egypt - Egypt

Handle guest requests via various communication methods, provide information, maintain professionalism, and support team goals while ensuring guest satisfaction.

• 5 - 10 Years
• Cairo - Egypt

Install, configure, troubleshoot IT equipment and applications, requiring analytical skills, user support knowledge, and certifications in networking and systems.

• 3 - 5 Years
• Egypt - Egypt

Provide technical support for hardware and software, manage network infrastructure, maintain cybersecurity, and support Microsoft 365 and WordPress.

• 1 - 3 Years
• Egypt - Egypt

Provide technical support for IT hardware, networks, and software while managing Windows Server, with a Bachelor's degree and strong problem-solving skills required.

• 1 - 4 Years
• Cairo - Egypt

Responsible for advising on procedures, fixing equipment issues, managing network security, and ensuring efficient IT service delivery with strong system management knowledge.

• 1 - 3 Years
• Alexandria - Egypt

Provide technical assistance and support for computer systems, demonstrating strong communication skills and customer-oriented approach to resolve issues.

• 2 - 5 Years
• Cairo - Egypt

Responsible for configuring surveillance systems, managing network infrastructure, troubleshooting technical issues, and supporting multiple branches with hardware and software.

• 3 - 7 Years
• Cairo - Egypt

Provide first level IT support, troubleshoot hardware/software issues, maintain network systems, and manage equipment inventory; requires knowledge in networking and active dire...

• 1 - 7 Years
• Egypt - Egypt

Support project management, establish risk management, provide metrics, and require strong communication skills, software development knowledge, and familiarity with ALM/Octane ...

• 2 - 4 Years
• Egypt - Egypt

Receive and log support requests, troubleshoot hardware and software issues, provide network support, and educate users while ensuring customer satisfaction.

• 2 - 5 Years
• Egypt - Egypt

Provide technical support for hardware and software, manage network devices, and ensure system security with a Bachelor's degree in Computer Science.

• 5 - 7 Years
• Cairo - Egypt

Provide advanced technical support, manage help desk tickets, mentor junior staff, and analyze incidents while ensuring optimal IT performance.

• 0 - 2 Years
• Giza - Egypt

Provide first-level technical support, troubleshoot issues, assist with installations, and document solutions while collaborating with the IT team.

• 1 - 3 Years
• Cairo - Egypt

Provide technical support by diagnosing hardware and software issues, managing user accounts, and maintaining IT equipment while ensuring excellent customer service.

• 2 - 4 Years
• Giza - Egypt

Provide first-level technical support, diagnose issues, maintain IT equipment, and educate users on security while collaborating with the IT team.

• 1 - 2 Years
• Cairo - Egypt

Provide user support through calls and emails, resolve hardware and software issues, and manage user accounts in a dynamic IT Help Desk environment.

• 1 - 3 Years
• Cairo - Egypt

Diagnose IT issues, manage user accounts, log tickets, ensure security compliance, and possess strong communication and troubleshooting skills.

• 2 - 3 Years
• Giza - Egypt

Provide first-level technical support for hardware, software, and network issues, requiring strong communication skills and knowledge of operating systems and networking.

• 2 - 7 Years
• Giza - Egypt

Receive and respond to support requests, diagnose issues, manage user accounts, and provide training with strong problem-solving skills and IT knowledge.

• 0 - 2 Years
• Cairo - Egypt

Support IT team in maintaining systems, troubleshoot issues, require Computer Science major, CCNA and MCSA knowledge, strong analytical skills, and teamwork.

• 0 - 2 Years
• Cairo - Egypt

Provide technical assistance via phone or email, resolve issues, and maintain logs; requires knowledge of CCNA, MCSA, and customer service skills.

• 3 - 8 Years
• Cairo - Egypt

Utilize ticket-tracking systems for support incidents, maintain documentation, troubleshoot issues, and possess strong communication and problem-solving skills.

• 1 - 2 Years
• Cairo - Egypt

Respond to IT support requests, troubleshoot issues, maintain IT inventory, and provide training in a healthcare setting with strong problem-solving skills.