Service Desk Jobs in Riyadh

• 1 - 3 Years
• Riyadh - Saudi Arabia

Provide first-tier support for IT service requests, perform troubleshooting, and maintain documentation while collaborating on infrastructure services.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Handle user inquiries via calls, emails, and chat, provide troubleshooting support, and manage ticket resolution while contributing to Knowledge Base.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Oversee help desk operations, manage user support, enforce service level agreements, and develop training programs for technical support staff.

• 2 - 5 Years
• Riyadh - Saudi Arabia

Provide technical support, manage IT tickets, perform system updates, and assist users with hardware and software issues while maintaining documentation.

• 4 - 9 Years
• Abha , Riyadh , Al Madina Al Munawarah - Saudi Arabia

Provide technical support for service desk tickets, maintain IT equipment, and ensure timely issue resolution with strong knowledge of Windows OS and networking.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Develop and execute global end-user care strategy, establish KPIs, oversee operations, and enhance customer experience through data analytics and leadership.

• 3 - 4 Years
• Riyadh - Saudi Arabia

Supervise technical services for infrastructure operations, manage teams, ensure service delivery compliance, and possess IT knowledge with relevant certifications.

• 4 - 9 Years
• Riyadh - Saudi Arabia

Lead and support network infrastructure, ensuring secure operations with expertise in routers, firewalls, and incident management; requires strong communication skills.

• 8 - 13 Years
• Riyadh - Saudi Arabia

Manage a technical team for data center operations, focusing on server hardware logistics, compliance, and customer support in Saudi Arabia and the Gulf region.

• 3 - 7 Years
• Riyadh - Saudi Arabia

Provide technical support, configure systems, and resolve IT issues while ensuring security and maintaining IT assets for a diverse user base.

• 8 - 13 Years
• Riyadh - Saudi Arabia

Lead IT operations and infrastructure, ensuring security and compliance while managing budgets and projects, with a focus on digital innovation.