Service Coordinator
Saudi Diesel Equipment Company
Posted on 9 Sep
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Experience
1 - 3 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsible for opening and closing of Work Orders and providing summary of WIP to the Service Manager
When preparing a Work Order, obtain customer authority / agreement for the work to be performed, and inform the customer of the estimated repair cost and time to complete the work
Provide quotations for Service operations to the Customer
Create requisition for sublet work.
Report to the Service Manager work to be carried out under warranty
Request approval from Service Manager any work to be carried out under goodwill.
File and update all types of service/technical publications and maintain Quality system
Follow up with service manager & account department the status of account receivables and if credit limit exception occurs
Report to Service Manager any service-related customer complaints and concerns in his absence
Maintain machine history record
To handle all telephone calls, whether internal or external, in a professional manner
Desired Candidate Profile
High school Diploma
ISO related courses
Knowledge of administrative and clerical procedures
Working proficiency in MS Word, Excel and Outlook
Designing forms, managing files and record-keeping
Stenography and transcription
Ability to propose office procedures in line with company policies and business processes
Company Industry
- Industrial Products
- Heavy Machinery
Department / Functional Area
- Administration
Keywords
- Service Coordinator
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Saudi Diesel Equipment Company
https://careers.saudidiesel.com.sa/jobs/8FuUAh38wVmM/service-coordinator
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