Senior Specialist, Digital Solutions & CX Design Qatar Foundation

Employer Active

Posted on 30 Oct

Experience

6 - 8 Years

Job Location

Qatar - Qatar

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Result Areas:

  • Deliver user journeys, prototypes, and solution designs that prioritise simplicity, accessibility, and scalability.
  • Ensure that all digital solutions reflect business requirements and QF strategic priorities.
  • Establish and apply design standards, usability principles, and accessibility guidelines.
  • Work closely with business analysts, project managers, and technical teams to embed user-centric design in delivery.
  • Identify opportunities to improve the user experience using emerging digital design methods and tools.
  • Translate business and user requirements into digital solution designs and user experience flows.
  • Produce wireframes, mock-ups, and prototypes to support solution validation and stakeholder engagement.
  • Conduct usability testing and refine designs based on user feedback and analytics.
  • Ensure solutions are designed for accessibility, scalability, and cross-platform compatibility.
  • Document design specifications for handover to development teams.
  • Work with enterprise architects to ensure alignment with QF s digital standards and frameworks.
  • Promote design thinking and CX best practices within QFIT and across QF entities.
  • Contribute to lessons learned and improvement of digital delivery processes.
  • Other reasonable tasks as assigned by Supervisor

Desired Candidate Profile

Minimum Knowledge, Skills & Experience:

  • Bachelor s degree in Digital Design, Computer Science, Human-Computer Interaction, or related field. UX or CX certification (e.g. NN/g, BCS, or equivalent) desirable.
  • 6-8 years of relevant full-time work experience in digital service design, CX/UX, or solution prototyping, preferably in large-scale IT or digital transformation environments.
  • Proficiency in design tools (e.g. Figma, Adobe XD, Sketch), prototyping methods, and usability testing techniques.
  • Strong knowledge of design thinking, service design methodologies, and accessibility standards.
  • Excellent ability to present designs and influence stakeholders at different levels.
  • Excellent oral and written communication skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage
  • Proficiency in MS Office applications

Company Industry

Department / Functional Area

Keywords

  • Senior Specialist
  • Digital Solutions & CX Design

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