Senior Specialist - CCU Operator

Qiddiya Investment Company

Monitor real-time operations through dashboards, systems, and communication channels

• Log incidents, service updates, and shift activity in a timely and accurate manner
• Coordinate with field teams, service providers, and control rooms to support execution
• Ensure adherence to Processes and SOPs and escalation mechanisms during live operations
• Support the Shift Manager with situational awareness and task follow-up
• Conduct handovers and maintain continuity across shifts
• Flag deviations, service issues, or risks for escalation
• Assist in implementing instructions during incidents or disruptions
• Maintain operational discipline and process compliance during all shifts
• Track key operational KPIs and raise alerts when thresholds are breached
• Liaise with the Interface Specialist for key updates to GCC and other stakeholders
• Maintain detailed shift records to support reporting and post-shift analysis
• Participate in readiness checks and daily operational briefings.