Senior Service Engineer

Emerson

Employer Active

Posted 15 hrs ago

Experience

8 - 10 Years

Job Location

Doha - Qatar

Education

Bachelor of Technology/Engineering(Instrumentation)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Perform start-up, commissioning, troubleshooting, and repair activities for Emerson Analytical Systems and associated products, ensuring timely and high-quality execution.

Provide advanced technical support for maintenance and upgrades of systems such as Fire & Gas Detectors, Liquid Analysers, Combustion Analysers, Continuous Gas Analysers, Cascade, CEMS, Process Gas Chromatographs, and Measurement Products.

Conduct site surveys and assessments to identify upgrade opportunities and consulting solutions.

Implement field modifications and upgrades independently or under project supervision.

Mentor and coach Field Service Engineers, deliver training, and support escalated service issues.

Develop and execute business plans and strategies to achieve service growth and customer satisfaction.

Manage LTSA planning and execution in line with contractual agreements.

Build strong customer relationships to ensure loyalty and expand service opportunities.

Drive continuous improvement initiatives and ensure compliance with Emerson business processes and safety standards.

Ensure all agreed metrics are measured and analysed, and take actions to meet and exceed KPIs, achieving Perfect Execution standards.

Proactively identify opportunities for continuous improvement and innovation, implementing related actions.

Ensure Emerson business processes are consistently applied and optimised.

Standardise and maximise the use of business tools to increase efficiency.

Perform any other duties deemed appropriate by your line manager.

Desired Candidate Profile

A qualified engineering degree in Instrumentation, Electronics, Electrical, or Mechanical disciplines (or equivalent experience).

Strong technical knowledge of analytical systems and service practices.

Ability to work independently and collaboratively in a dynamic environment.

Company Industry

  • Industrial Products
  • Heavy Machinery

Department / Functional Area

  • Engineering

Keywords

  • Senior Service Engineer

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Emerson

At Emerson, we prioritise a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

At Emerson, we value and respect every employee's experiences and perspectives. We believe that a diverse and inclusive work environment fosters innovation and brings the best solutions to our customers. The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place.

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.

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https://oilandgasjobsearch.com/jobs/engineering-jobs/1264274