Senior Quality Executive-Heatlcare DM Healthcare

Key Responsibilities:

• Plan, schedule, and conduct clinical audits across multiple Aster Clinic branches in Dubai.
• Evaluate compliance with clinical guidelines, patient safety protocols, infection control practices, and other quality indicators.
• Identify gaps, non-conformities, and risks; recommend corrective and preventive actions (CAPA).
• Work collaboratively with medical and nursing teams to implement quality improvement plans.
• Monitor key performance indicators (KPIs) and contribute to quality data analysis and reporting.
• Support internal and external quality assessments, including DHA inspections and JCI accreditations.
• Facilitate staff training on quality standards, clinical documentation, and audit readiness.
• Maintain proper documentation and reporting in alignment with Aster's quality management system.
• Escalate critical quality concerns to the Quality Manager or higher authorities, where necessary.

Key Skills & Competencies:

• Clinical Audits (mandatory)
• Knowledge of DHA and JCI standards
• Root Cause Analysis & Corrective Action Planning
• Strong analytical and reporting skills
• Excellent communication and interpersonal abilities
• Attention to detail and strong documentation practices
• Ability to work independently and across multi-disciplinary teams
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)