Senior Quality Assurance Specialist

Digital Bridges

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Monitor and assess employee technical accuracy, performance, and conformity to company policies and procedures across all operations.
  • Perform routine operational inspections for accuracy and provide constructive feedback to reduce errors.
  • Track, document, and report quality levels to assist operations in continuous improvement.
  • Analyze and investigate healthcare providers' complaints or reported quality issues, ensuring timely and effective resolution in accordance with company guidelines.
  • Play a key role in developing, creating, and implementing quality enhancement processes and procedures.

Desired Candidate Profile

  • Bachelor's degree in a relevant field.
  • Proven work experience as a Quality Assurance Specialist or similar role.
  • Highly skilled in Microsoft Office, particularly Excel and PowerPoint.
  • Excellent data collection and analysis skills.
  • Experience with performance dashboards and data analysis tools
  • Strong communication skills, both verbal and written.
  • Very good English language proficiency (Speaking and Writing).
  • Ability to work cooperatively, understanding, and proactively.

Company Industry

Department / Functional Area

Keywords

  • Senior Quality Assurance Specialist

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com