Senior People Services Specialist

B.Tech

Responsibilities

People Operations & Personnel Administration

• Execute and manage employee onboarding and offboarding processes, including all required documentation.
• Maintain accurate and up-to-date employee records and personnel files across HR systems.
• Prepare, issue, and manage all HR letters (employment letters, salary certificates, experience letters, etc.).
• Ensure consistency and accuracy of employee data across systems and files.

Labor Law & Government Relations

• Fulfill all labor law related requirements and requests.
• Conduct regular visits and follow-ups with labor law offices and governmental authorities.
• Manage social insurance registration, deregistration, and updates in coordination with relevant entities.
• Ensure compliance with local labor laws and statutory obligations.

Coordination & Operations

• Work closely with internal stakeholders (Finance, Payroll, Legal, IT) to support People Operations processes.
• Follow up on operational actions to ensure timely completion within agreed SLAs.
• Support audits, inspections, and official inquiries related to personnel and labor compliance.

Process & Compliance

• Ensure all People Services processes are executed in line with internal policies and local regulations.
• Identify operational gaps, recurring issues, or risks and proactively propose improvements.
• Support continuous improvement of People Operations workflows and documentation.