Senior Manager

CPX

Responsibilities

• This person will manage the assigned subordinate resources as an effective delivery team as defined by the departmental goals of the Head of SOC Architecture & Engineering./li>
• This includes promote a culture of collaboration, identify, and remove silos, resource capacity planning, oversight on key tasks, project planning, report on progress, training & development, BAU activities and overall quality assurance for the work done by the team. /li>
• Responsible for liaising with senior client stakeholders on the technical (and/or) leadership side in relation to the architecture, improvements, collection, detection, response, and automation requests within the scope of contracts and CPX SOC standards. /li>
• Responsible for maintaining a unified vision for the SOC solution stack deployed for each customer and act as trusted advisor regarding customer s initiatives, challenges and constraints that impact the SOC. /li>
• Responsible for maintaining a unified vision for the SOC solution stack deployed for each customer and act as trusted advisor regarding customer s initiatives, challenges and constraints that impact the SOC. /li>
• Responsible to plan, document and oversight the onboarding and transition of SOC customers according to contract scope and CPX SOC standards within the timelines defined. /li>
• Identify optimization and enhancements for current and future SOC Engineering products, processes, organization, and services to deliver more client value, while integrating new industry capabilities such as BigData/AI/ML./li>
• Use SOC ITSM solution to track and deliver SOC Engineering services, identify bottlenecks, control customer s credit consumption, and deliver under the SLO/SLAs of the service./li>
• In charge to maintain and enhance SOC Engineering processes, procedures, standards and guides to assure consistent delivery and customer experience./li>
• Responsible for the governance, planning and security of the CPX SOC environments and nodes deployed in customer s premises.

Qualifications

• 15+ years relevant work experience
• Extensive (12+ years) prior work experience establishing and operating security operations teams in a line managerial capacity.
• Prior work experience working with large scale security technology implementations like SIEM, SOAR, EDR, Firewall, other security solution.
• Experience with big transitions/implementations/journey to cloud.
• Experience and knowledge about public cloud security and compliance.
• Relevant university degree (e.g. engineering or computer sciences. Relevant technical qualifications(e.g. network security, computer forensics, red teaming, etc.)

Skills/Certifications (Technical & Non-Technical : -

• Security Management Cerifications like CISM/CISSIP
• Cloud Certifications