Senior Key Account Manager

SSC Egypt

Sales Strategy & Planning:

• Lead the sales forecasting process, providing accurate and timely reports to senior management.
• Analyze market trends, competitor activity, and sales performance data to identify growth opportunities and strategic challenges.

Process Optimization & Efficiency:

• Design, implement, and refine sales processes to increase efficiency, reduce sales cycles, and improve conversion rates.
• Manage and optimize the sales technology stack, including Customer Relationship Management (CRM) systems (e.g., Salesforce), sales automation tools, and business intelligence platforms.
• Develop and maintain sales policies and procedures, ensuring consistency and compliance across all sales channels.

Data Analysis & Reporting:

• Develop and maintain key performance indicators (KPIs) and dashboards to track sales performance at individual, team, and regional levels.
• Conduct in-depth analysis of sales data to provide actionable insights on performance, pipeline health, and customer behavior.
• Prepare and present regular reports to sales leadership and executives on sales performance, market trends, and strategic initiatives.

Sales Enablement & Support:

• Own the onboarding and training process for new sales representatives on our sales tools, processes, and methodologies.
• Provide ongoing support to the sales team, resolving operational issues and helping them work more efficiently.
• Act as a liaison between the sales team and other departments, such as marketing, product development, and finance, to ensure alignment and effective collaboration.

Channel Management & Logistics:

• Work closely with the operations and supply chain teams to ensure product availability and manage the sales order process from order to delivery.
• Support sales channels, including retail partners, e-commerce, and wholesale, with operational needs, promotions, and data reporting.