Senior Freight Forwarding Operations Executive
Directions-Ltd
Employer Active
Posted on 26 Sep
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
About the Role:
We are seeking an experienced Senior Operations Executive to lead and manage complex freight forwarding operations. In this role, you ll take ownership of high-level coordination, ensure regulatory compliance, manage key client accounts, and support the Operations Manager in driving efficiency and service excellence.
What You ll Do:
- Oversee end-to-end freight forwarding operations (air, sea, land).
- Supervise and guide junior operations staff to ensure accuracy and efficiency.
- Review and validate key shipping documents (MBL, HBL, customs paperwork, invoices).
- Act as the main escalation point for major client accounts and critical shipments.
- Negotiate rates and contracts with carriers, agents, and vendors.
- Monitor KPIs, prepare reports, and recommend process improvements.
- Ensure full compliance with customs, international trade laws, and company policies.
Desired Candidate Profile
What We re Looking For:
- Bachelor s degree in Logistics, Supply Chain, or related field.
- 5+ years of experience in freight forwarding or logistics operations.
- Strong knowledge of international shipping, customs clearance, and trade compliance.
- Proven experience handling complex shipments and client relationships.
- Excellent negotiation, communication, and leadership skills.
- Proficiency in Microsoft Office and freight forwarding systems.
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- Logistics
- Supply Chain
Keywords
- Senior Freight Forwarding Operations Executive
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