Senior Executive - Accounts Receivable

Dubai World Trade Centre

Core Duties & Responsibilities

• Responsible for raising invoices for Services provided by DWTC and ensure there is no leakage of revenues. Ensure that all invoices raised are in line with the policy, procedures and DOA (for approvals)
• Responsible for collecting outstanding customer dues across all revenue streams and maintain the outstanding to a minimum. Escalate the red flag customers to higher management periodically. Handle all Government customers a/c. Ensure Internal ageing report meeting with the BU and external customers to sort the disputed accounts
• Ensure that BU SLA are met in accordance with the agreed SLA terms and in line with the code of conduct.
• Manage all communications from internal and external customers about invoicing and collection.
• Ensure that the internal and external audit queries are replied within the agreed time frame and ensure that audit recommendations are implemented properly and effectively
• Review the duplicate accounts are merged in the system and the Errors are discussed with the IT department
• Ensure that AR policy and Procedure is duly followed. Credit notes raised by the team are reviewed and are in line with the DOA
• Ensure that the customers are blacklisted in the system which are in line with the approved Memo

Operating Environment

• Mostly office-based job
• Meetings with business units and customers are required to ensure that all the business needs are accomplished.
• Update the senior management on the critical issues and challenges through weekly meetings

Formal Education

University Degree in Finance

Work Experience

2-3 years relevant experience in Accounts Receivable

Skills & Knowledge

• Working knowledge in using Oracle Financial system and MS Office.
• Communication skills, self- organization, collaboration/team player
• Customer Service, Communication, Time Management