Senior Data Processing and Movement Associate

International Organization for Migration

Under the general supervision of the Head of Program and the direct supervision of the Operations Coordinator, the Senior Data Processing and Movement Associate (Coordination), is responsible for the following duties and responsibilities.

• 1. Oversee the organization and completion of all bookings by Movements staff members in a timely manner and in accordance with the Handbook of IOM Tariffs (HIT).
• 2. Oversee the creation of movement data files, by ABN, for all individuals in accordance with Standard Operating Procedures.
• 3. Oversee Movements staff members as they compile and analyse descriptive statistics, using I-GATOR to capture costs and prepare travel loan paperwork as specified in SOPs and in accordance with host government s procedures.
• 4. Oversee Data Processing staff members as they process exit permits and travel documents in close coordination with supervisors and other IOM colleagues; this may include direct communication with beneficiaries in relation to requesting them to submit required documentation in accordance with SOPs.
• 5. Ensure they prepare all travel documentation required for the exit process and submit to relevant authorities for approval, following up on exit permit requests and clearances in a timely manner. Report to management any problems encountered, for example, denials of exit permits, the reasons for such denials and recommend possible solutions.
• 6. Ensure Data Processing staff members are undertaking secure storage of documentation and data in accordance with IOM principles and guidelines, that they are taking all necessary measures to guarantee limited access to physical files, and that they are dispatching travel documents and coordinating exit permits in a timely manner. Verify the travel bag has all necessary documentation to depart the country.
• 7. Oversee pre-departure counselling on pre-embarkation procedures and special needs during travel (such as meals, medication, wheelchairs and medical conditions) as needed and identity and document verification prior to the distribution of travel documentation to departing individuals. Identify beneficiary vulnerabilities and coordinate appropriate action to ensure they are addressed, including overseeing the coordination of escorts.
• 8. Provide regular feedback on work being accomplished to the Operations Coordinator and keep him/her immediately informed of any issues that arise.
• 9. Demonstrate a comprehensive understanding of relevant Movement Operations SOPs and Movements-related systems and databases (including iGATOR, MiMOSA, SAR and Amadeus), as well as the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA).
• 10. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the Operations Coordinator or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
• 11. Perform such other duties as may be assigned.