Senior CRM Consultant - Microsoft Dynamics 365

SWATX

Posted on 8 Sep

Experience

5 - 10 Years

Job Location

Manama - Bahrain

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities

  • Lead the design and development of Microsoft Dynamics 365 CRM solutions to meet business needs.
  • Configure and customize Dynamics 365 modules (Sales, Customer Service, Marketing, Field Service).
  • Develop and optimize workflows, plugins, Power Automate flows, and custom applications.
  • Integrate Dynamics 365 CRM with other enterprise systems, ERP, and third-party applications.
  • Work closely with stakeholders to gather business requirements and translate them into technical solutions.
  • Perform data migration, system upgrades, and performance optimization.
  • Ensure CRM solutions are compliant with security, data governance, and regulatory requirements.
  • Troubleshoot and resolve CRM-related technical issues and provide support for end-users.
  • Stay updated on Microsoft Dynamics 365 and Power Platform advancements.
  • Provide guidance and mentorship to junior team members.

Desired Candidate Profile

Qualifications & Skills

  • Bachelor s degree in Computer Science, Information Technology, or related field.
  • 5+ years of hands-on experience with Microsoft Dynamics 365 CRM (Customer Engagement).
  • Strong proficiency in Power Platform, Power Automate, Power Apps, and Dataverse.
  • Expertise in customizing forms, entities, business rules, workflows, and security roles.
  • Proficiency in C#, JavaScript, .NET, and SQL Server.
  • Experience with REST/SOAP APIs and integrating Dynamics 365 with other enterprise systems.
  • Knowledge of Azure services (Logic Apps, Functions, DevOps) is a plus.
  • Familiarity with Agile (Scrum, SAFe) methodologies.
  • Excellent problem-solving and communication skills.
  • Microsoft certifications in Dynamics 365 CRM or Power Platform are highly preferred.

Company Industry

  • IT - Software Services

Department / Functional Area

  • ERP
  • CRM (IT Software)

Keywords

  • Senior CRM Consultant - Microsoft Dynamics 365

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SWATX

Job Summary

We are looking for a Senior Microsoft Dynamics 365 CRM Consultant to design, implement, and optimize CRM solutions that enhance customer engagement and business processes.

https://apply.workable.com/swatx/j/77EB80344C/

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