Senior Analyst Markets Client Onboarding

Standard Chartered

Key Responsibilities

• The candidate is responsible for facilitating the account opening process for clients within the Markets sector. This role requires a meticulous approach to compliance, attention to detail, and the capability to manage stakeholder relationships effectively. The Officer will collaborate with various internal teams to ensure a seamless onboarding experience for clients, while adhering to regulatory requirements and company policies.
  
  

Key Components Of The Role Will Include

• To support the team as a subject matter expert for more complex client onboarding requests and queries.
• Manage the account opening process for new and existing clients for the Markets business.
• Coordinate with internal teams to ensure a smooth and efficient account opening process.
• Fostering and maintaining dialogue across the SCB global Markets on-boarding network to develop and enhance global client relationships and responding to client needs.
• Ensure efficient and timely opening of Markets client accounts
• Initiation of Account opening requests in relevant systems to enable trading accounts to be opened in the systems required to trade the relevant product and follow through any eCommerce mapping request as per client requirement.
• Identify and escalate blockages in the on-boarding / maintenance processes.
• Ensure that accounts and data is set up to achieve full operational readiness.
• Working closely with our Markets Operations group and other operational and administrative areas to ensure the timely set up of client trading infrastructure.
• Due Diligence required to capture all data for a new sub fund opened under an existing IM
• Maintain the funds team database.
• Assist with queries regarding the Static data and Markets Onboarding processes for clients.
• Ensure that all systems are updated when a request is submitted to the relevant back-office teams.
• Action relevant static data updates for Markets clients as per instruction from Markets Onboarding Managers.
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
  
  

Skills And Experience

• Manage Conduct
• Manage Risk
• Process Management
• Onboarding (CDD and Regulatory Onboarding)
• Credit Documentation
• Enablement (Account Opening & Channels Activation)
• Servicing (Static Data Maintenance, Offboarding)
  

Qualifications

• Ability to engage and build rapport with internal stakeholders
• Strong written and verbal skills in English
• Has a clear understanding of the client needs being serviced
• Ability to work unsupervised without direct supervision and able to cope with pressures from tight deadlines
• A team player with good interpersonal skills