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Job Description
Roles & Responsibilities
Analyze existing business processes across Gulf Air Group companies to identify inefficiencies, manual workflows, and automation opportunities.
Conduct stakeholder interviews and requirements gathering sessions to understand business needs and translate them into technical specifications.
Design and implement workflow management solutions and automated processes to eliminate manual steps and improve operational efficiency.
Develop artificial intelligence and machine learning solutions using established frameworks based on provided specifications and business requirements.
Create business applications and digital solutions using various development platforms and programming languages as assigned.
Build APIs and system integrations to ensure seamless data flow between various applications and enterprise systems.
Collaborate with various IT teams and business units to ensure proper integration and deployment of developed solutions.
Conduct testing, debugging, and quality assurance activities to ensure solution reliability and performance.
Create technical documentation, user guides, and process documentation for implemented solutions.
Provide user support and training to facilitate adoption of new digital processes and systems.
Learn and apply new technologies, programming languages, and development frameworks as required for specific projects.
Support change management activities and facilitate transition from manual to digital processes.
Monitor deployed solutions and implement enhancements based on user feedback and changing business requirements.
Troubleshoot technical issues and coordinate with relevant teams for complex problem resolution.
Participate in process improvement initiatives and contribute to digital transformation strategy discussions.
Maintain and enhance existing applications and enterprise systems as assigned.
Perform other duties as assigned by management within the scope of digital innovation and process management initiatives.
Desired Candidate Profile
Education: University Graduate in Computer Science or IT related subject or qualification.
Experience: Minimum of 1 year of experience in Programming and Software Development.
A master's degree in computer science or related field is preferred and may be substituted for one (1) year of programming experience.
Company Industry
- Airlines
- Aviation
Department / Functional Area
- IT Software
Keywords
- SENIOR ANALYST - DIGITAL INNOVATION & PROCESS MANAGEMENT
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Gulf Air
Gulf Air, the national carrier of the Kingdom of Bahrain, commenced operations in 1950, becoming one of the first commercial airlines established in the Middle East. Today, Gulf Air is a major international carrier serving 43 cities in 24 countries spanning three continents. The airline operates one of the largest networks in the Middle East, with double daily flights to over 10 regional cities, from its hub at Bahrain International Airport.