Security Operation Center (SOC) Operator

Confidential Company

• Greet guests and staff with the highest level of professionalism, respect, and positive energy. • Monitor security systems, alarms, and surveillance feeds to detect and assess potential threats. • Respond promptly to security alerts, following SOC protocols for incident handling and escalation. • Document all incidents, alerts, and operational activities accurately in SOC logs and reporting tools. • Assist in the analysis of security events to identify patterns, vulnerabilities, and potential risks. • Coordinate with internal security teams and external agencies during incidents or emergencies. • Maintain operational readiness of SOC systems, reporting any technical issues immediately. • Support implementation of SOC policies, procedures, and best practices. • Participate in regular SOC drills, training, and compliance audits. • Uphold confidentiality and integrity in handling sensitive security information. • Initiate emergency protocols such as evacuation or lockdown during critical incidents. • Communicate with on-ground security teams to dispatch resources promptly during emergencies.