Security Manager Four Seasons Hotel

Key Responsibilities

• Lead, train, and supervise the Security team, ensuring a proactive approach to guest, colleague, and asset safety.
• Develop, implement, and regularly update comprehensive security policies, emergency procedures, and loss prevention protocols in line with Four Seasons and local standards.
• Conduct ongoing risk assessments, safety audits, and security drills to ensure preparedness for all scenarios.
• Liaise with local law enforcement, emergency services, and government authorities as needed.
• Oversee the monitoring and maintenance of all security systems, including CCTV, alarms, access controls, and fire safety equipment.
• Respond promptly and professionally to security incidents, emergencies, or guest concerns, ensuring thorough investigation, accurate reporting, and effective follow-up.
• Ensure compliance with all relevant legal, regulatory, and insurance requirements.
• Educate and support colleagues through regular training and awareness programs on topics such as workplace safety, fire prevention, and guest privacy.
• Maintain accurate documentation, incident logs, and security reports for management review.
• Foster a discreet, service-focused security presence that reassures guests while maintaining a welcoming atmosphere.

Qualifications & Requirements

• Bachelor s degree in Security Management, Criminal Justice, Hospitality, or relevant field preferred.
• Minimum 5 years experience in security management, preferably within luxury hospitality or high-profile environments.
• Strong leadership, crisis management, and team development skills.
• In-depth knowledge of security and life safety systems, emergency response protocols, and local laws.
• Outstanding interpersonal, communication, and problem-solving abilities; fluency in English required & Arabic.
• High level of integrity, confidentiality, and discretion.
• Proficient in using security technologies and preparing clear, concise reports.
• Flexible to work varied shifts, including nights, weekends, and holidays as business needs require.