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Job Description
Roles & Responsibilities
Lead, monitor, and close Continuous Service Improvement (CSI) projects.
Audit service transition processes to ensure alignment with Vodafone Transition Methodology and compliance with data privacy and information security regulations.
Act as the privacy liaison for the Data Protection & Privacy Officer (DPPO), supporting process and product owners in embedding Vodafone s privacy vision.
Develop and maintain Business Continuity Plans for teams and services.
Drive performance across customer satisfaction, safety, quality, and team effectiveness.
We are seeking a detail-oriented and collaborative individual to lead cross-functional project delivery, quality reporting, and transition audits within Technology VOIS Egypt. This role is pivotal in ensuring service transitions meet Vodafone s methodology and privacy standards, while also supporting business continuity planning and continuous service improvement initiatives.
What skills you will learn
Advanced project management and transition auditing techniques.
Data privacy and information security compliance practices.
Business continuity planning and execution.
Power BI and Excel-based reporting and analysis.
Stakeholder engagement and cross-functional collaboration.
Desired Candidate Profile
Experienced in project management with over 2 years of hands-on delivery.
Certified in PMP or Prince2 (mandatory); Six Sigma Green Belt is a plus.
Proficient in Power BI reporting and analysis.
Skilled in budget forecasting and cost analysis.
Strong analytical and reporting capabilities.
Solid IT background with expertise in MS Office applications.
Holds CCNA or Network+ certification; network security experience is advantageous.
Company Industry
- Telecom
- ISP
Department / Functional Area
- IT Software
Keywords
- Security And Quality Project Manager (VOIS)
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Vodafone
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good.