Salesforce Business Consultant

Robusta Studio

Job Overview:

As a Senior Salesforce Business Consultant, you will play a key role in helping clients leverage the full potential of Salesforce CRM solutions. You will lead discovery workshops and gather business requirements. You ll act as a trusted advisor to clients, guiding them through digital transformation and ensuring Salesforce aligns with their business goals. You will work closely with business stakeholders, technical teams, and project managers to deliver high-impact projects.

Role Responsibilities:

• Lead discovery workshops to understand client business needs and objectives.
• Gather and document business requirements across Sales Cloud, Service Cloud, and Marketing Cloud.
• Act as a trusted advisor to clients, aligning Salesforce capabilities with strategic business goals.
• Design and deliver scalable CRM solutions for mid-to-large enterprises.
• Collaborate closely with business stakeholders, technical teams, and project managers to ensure successful project delivery.
• Provide guidance on Salesforce architecture and integration best practices.
• Manage multiple projects simultaneously within agile environments.
• Define data mapping strategies and support data migration activities.
• Design and configure Salesforce components such as custom objects, fields, workflows, and reports.
• Utilize Salesforce tools including Flow, Process Builder, Lightning App Builder, and Apex.
• Oversee the integration of Salesforce with other systems using REST/SOAP APIs.
• Maintain strong client relationships and ensure stakeholder satisfaction throughout the project lifecycle.