Sales Representative - MS Outlet Kaslik

Mike Sport

SCOPE OF THE JOB:

The Sales Representative is responsible for serving customers on the store floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results.

KEY RESPONSIBILITIES:

• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.
• Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers requests.
• Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.
• Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards.
• Organize the stockroom related to the store to conserve high level of stock replenishment.
• Handle pricing (& Change of prices) process in an effective and accurate manner as required.
• Perform a smooth and efficient receiving process of items & shipments, as well as stock keeping preventing security risks and thefts by performing periodical inventories.
• Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision of the manager on duty.
• Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations.
• Participate in the inventory of products and report the end-of-day inventory status to Store Manager.
• Perform other duties that are aligned & related to the job scope.