Sales & Relationship Officer – Merchant Acquiring

Confidential Company

Employer Active

Posted 44 min ago

Experience

2 - 3 Years

Job Location

Doha - Qatar

Education

Bachelor of Business Administration, MBA/PG Diploma in Business Mgmt(Marketing)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Identify, approach, and onboard new merchants for payment acceptance solutions in line with sales targets.
  • Present and explain payment acceptance products and services to prospective and existing merchants.
  • Collect and verify required merchant documentation and ensure accurate onboarding in accordance with bank policies.
  • Serve as the main point of contact for assigned merchants, providing ongoing support, addressing service needs, and resolving issues promptly.
  • Maintain and strengthen long-term relationships with merchants to ensure satisfaction, retention, and increased business volume.
  • Monitor merchant activity, identify opportunities for cross-selling or upselling, and proactively address potential risks or compliance issues.
  • Coordinate with internal teams to ensure smooth onboarding, service delivery, and compliance checks.
  • Maintain accurate records of merchant applications, contracts, service status, and interactions.
  • Ensure all sales, onboarding, and relationship management activities comply with the bank’s policies, procedures, and Qatar Central Bank regulations.

Desired Candidate Profile

  • Bachelor’s degree in Business, Marketing, or a related field.
  • Minimum 2 years of experience in sales, relationship management, or customer service, preferably in banking or payments.
  • Strong communication, negotiation, and relationship management skills.
  • Good understanding of payment solutions and compliance requirements.
  • Proficiency in English and Arabic is preferred.

Employment Type

    Full Time

Company Industry

  • Banking
  • Financial Services
  • Broking

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Merchant Acquiring
  • Merchant Relationship Manager
  • Sales

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Confidential Company