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Experience
5 - 7 Years
Monthly Salary
AED 8,000 - 12,000 ($2,161 - $3,241)
Job Location
Education
Bachelor of Commerce(Commerce), Bachelor of Business Administration, MBA/PG Diploma in Business Mgmt(Finance, Marketing), Chartered Financial Analyst(Finance)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Sales Strategy & Business Development
Develop and implement monthly, quarterly, and annual sales plans for personal loans.
Set sales targets for the team and monitor progress against KPIs.
Identify potential customer segments and explore new business opportunities.
Collaborate with marketing to design campaigns that generate qualified leads.
Conduct competitor analysis and recommend strategies for market positioning.
Team Leadership & Management
Recruit, train, and develop a high-performing sales team (targeted team strength to be 100+ employees)
Conduct daily/weekly sales meetings to review targets, pipeline, and challenges.
Provide coaching and mentoring to improve selling techniques, objection handling, and compliance awareness.
Manage performance appraisals, incentive structures, and disciplinary actions where required.
Ensure a culture of accountability, teamwork, and customer-centric service.
Customer Acquisition & Relationship Management
Drive lead generation activities including branch walk-ins, digital channels, referrals, and partnerships.
Oversee the sales process from prospecting to loan disbursement.
Maintain relationships with high-value customers and institutional partners.
Ensure prompt resolution of customer queries and complaints.
Portfolio & Credit Quality Management
Ensure all loan applications meet company credit policies and regulatory requirements.
Review loan files for accuracy and completeness before submission to credit teams.
Maintain acceptable portfolio quality by implementing proactive risk controls.
Track and report loan disbursement volumes vs. target achievement.
Compliance & Governance
Ensure 100% compliance with internal policies, audit requirements, and central bank regulations.
Train the sales team on KYC, AML, and responsible lending practices.
Maintain accurate documentation and timely submission of MIS reports.
Implement ethical selling practices with no misrepresentation of loan terms.
Reporting & Performance Tracking
Prepare and submit daily, weekly, and monthly sales performance reports.
Track productivity per sales officer, conversion ratios, and lead-to-loan cycles.
Present sales performance and portfolio health updates to senior management.
Recommend process improvements and new initiatives for efficiency.
Key Performance Indicators (KPIs)
Achievement of monthly/quarterly personal loan sales targets.
Growth in customer acquisition and loan disbursement volumes.
Customer satisfaction and retention.
Team productivity and attrition rate.
Competencies
Sales & target orientation
Leadership & team management
Customer relationship management
Analytical & problem-solving skills
Market awareness & business acumen
Desired Candidate Profile
Responsible for leading, developing, and managing a team of sales executives to achieve sales targets for personal loan products with multiple banks. The role focuses on driving business growth, ensuring compliance with credit policies, and delivering excellent customer service while maintaining profitability
Bachelor’s degree in Business, Finance, Marketing, or related field (Master’s preferred).
Minimum 5–7 years of sales experience, with at least 2–3 years in personal loans or consumer lending.
Proven track record of achieving sales targets and managing high-performing teams.
Strong knowledge of banking products, credit policies, and loan processes.
Excellent communication, negotiation, and leadership skills.
Proficiency in MS Office and CRM systems.
Ability to work under pressure and meet deadlines.
Strong problem-solving and operational execution ability
Entrepreneurial mindset with experience in scaling new business verticals
Employment Type
- Full Time
Company Industry
Keywords
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Finmart Financial Services LLC
Xavier Francis
Dubai King Fahd Road, Al Rawabi, Dubai, United Arab Emirates (UAE)
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