Sales Manager (Travel) Crowne Plaza Hotels & Resorts

Your day-to-day

Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.

Actively prospect and qualify new business.

Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.

Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.

May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.

Monitors competitor s activities and assists in marketing intelligence.

Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.

Promote teamwork and quality service through daily communication and coordination with other departments.

Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.

Interact with outside contacts: Guests, Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. - to ensure repeat business, follow up on events, and generate new business.

Attend and represent hotel at trade shows and conventions and/or participate in sates trips to key feeder markets.

Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.

Develops and maintains contact with business generators, meeting and convention planners, visitors /convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business

Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.

Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and

guidelines.

Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.

What we need from you

Advanced qualification in Sales and Marketing.

Solid computer skills, proficiency ln the use of office software products (MS Word, Excel, Power Point, etc.)

Excellent ability to effectively communicate in a clear and concise manner in English and Arabic (both oral and written)

Minimum 2 years experience in a similar position in 5/4-star hotel.