Sales Manager - Groups & Events

AccorHotel

FINANCIAL:

-Achieve and exceed sales targets as an individual and contribute to C&E revenue targets.

- To upsell confirmed groups and events with higher room type, menus and other auxiliary revenues to help surpassing groups & events budget

-Produce accurate and timely reports for revenue meetings

OPERATIONAL:

-Acquire new accounts, new sales opportunities and initiate action plan to drive new business for the Hotel

-Knowledgeable of local and international market trends and competitor activities

-Work closely with key business partners to drive and support business acquisition and conversion

-Ensure all inquiries are responded promptly and in a professional manner

-Maintain accurate and updated database of contacts, group and meeting enquiries.

-Prepare proposals complying with the brand standards, engage in negotiations and follow through from negotiation to secure the business

-Conduct sales calls, site inspections and update sales calls report. Actively participate in sales activities by the department.

- To ensure all relevant departments are updated of groups and events in the hotel, making sure group resumes and BEOs are sent out in a timely manner.

-Prepare and lead discussions in Pre-Conference Meeting, Group Resume and Banquet Event Order to all internal stakeholders to ensure successful execution of groups or events.

-Supports in securing a strong group base before entering the month and is aware of gaps in revenue contribution and actively participate in initiatives to mitigate shortfalls.

- To assist Credit Department in following up all outstanding balances of accounts and closing of PMs in a timely manner.

- To be aware of all fire, health, safety, emergency and security procedures in the hotel.

- To keep the Director of Sales-Groups & Events promptly and fully informed of all challenges or concerns so that corrective action can be taken on time.

- To adhere to the Department and Hotel's standard operating procedures (SOP's)

- To ensure strict confidentiality of information in the Department and Hotel.

- To carry out duties, projects and other assignments as required by segment head.