Sales Executive Representative

Client of IPAMS Industrial Personnel and Management Services

REMINDER: WE WILL ONLY RESPOND TO YOU IF YOUR CURRENT EXPERIENCE, INDUSTRY AND QUALIFICATIONS MATCH THE REQUIREMENTS OF OUR PRINCIPALS/EMPLOYERS

Qualifications:

• Minimum Education: Bachelor's Degree graduate.
  
• Customer service qualification is desirable.
  
• Ideally 3 years customer facing relevant experience however candidates with 1 year experience may be considered.
  
• Previous experience of using cash register and cash handling.
  
• Advance level English.
  

Task Description:

• Ensure that all customer visiting any of the trading locations, receive the highest customer service possible, and that all goods, within the store are merchandised in a manner that creates a positive of the stores to our customers and visitor.
  
• Adhere to the attendance policy set by BDFC.
  
• Maintain regular and punctual attendance record.
  
• Deliver exceptional standards of customer service, surpassing customer expectations at all times, by engaging with customers and providing a professional, attentive and speedy service.
  
• Process all sales transactions at the register swiftly, accurately and in line with BDFC policies and procedures.
  
• Handles customers inquiries and complaints professionally and where this cannot be achieved forward all the inquiries to the relevant Supervisor/Operations Manager.
  
• Proactively support and assist other Sales Executives as needed to meet team goals.
  
• Meet/Exceed monthly and annual sales targets set by the BDFC.
  
• Constantly drive and maximize sales, always approach and engage customers and look for opportunities to link sell, substitute and cross sell.
  
• Assist the operations team, when required to do so, in the receiving of products from logistics.
  
• Ensuring that all shelves are fully and correctly always merchandised.
  
• Ensure that all items have adequate and accurate ticketing.
  
• Ensure all promotional signages are correctly positioned.
  
• Ensure that Shop and Shelves are always maintained cleaned.
  
• Be aware of potential for theft within the store.
  
• Remain vigilant at all times and report any suspicious activity noted to Security immediately.