Sales Director

OXShare

Ensure that the Branch Monthly, Quarterly and Annual Corporate Sales (personal and team), and Revenue targets are achieved in accordance with the Company Business Plan.

• Work in parallel with the company mission and vision.
• Acquisition of new customers in all segments especially corporates, money changers, etc.
• Ensure the customer satisfaction and Retention of clients.
• Manage & monitor the end of day cash balancing of the branch.
• Fund management Optimize the currency and fund utilization without hindering the customer service of the branch.
• Ensure All deposits/Demand draft held with branch are deposited with bank on time for realizing funds.
• Ensure any discrepancies on the tills are immediately reported to GHRM/CEO for further actions.
• Ensure that all KYC documents are collected, and AML Guidelines are followed at each branch.
• Making sure that the branches staff is Cross selling all products, and having the full knowledge about the money transfer, and Remittances.
• Visit local businesses with the Regional / Area Manager/Corporate sales Manager to encourage new corporate customer.
• Identify ways of improving the branch efficiency and services delivered.
• Manage branch staff in accordance with company policies and procedures.
• Monitor staff performance and ensure that training and development needs are identified, planned and carried out to ensure that all staffs are continually develop and achieve their full potential.
• Coordinate with the upper management to develop manpower plan and ensure proper staffing levels.
• Act as a key resource and liaison to other functional areas of the Company's business, building productive cross-functional relationships.
• Cooperate with the back office (accounting, dealers) to maintain a high operational successful invoices.
• Handle all types of branches operations.
• Come up with a fruitful solution.
• Respect the deadline.
• High level of support when having any shortage.
• Team audit closely.
• Provide all type of trainings for junior senior professional and team leaders.
• Audit the team attendance and appearance to make sure that they are adequate and take the action when needed.
• Sending accurate feedback and evaluations on weekly basis.
• Make sure that all team members have the proper knowledge before contacting any client.
• Answer all team inquiry on the spot.
• Behave equally with all branches.
• Direct the team to send their daily report, and take the action when needed.
• Come up with innovative idea to increase the company profits.
• Responsible for the branch devices, maintenance and employee needs.
• Create regional sales plans and quotas in alignment with business objectives.
• Support Store Managers with day-to-day store operation.
• Evaluate store and individual performances.
• Report on regional sales results.
• Forecast quarterly and annual profits.
• Identify hiring needs, select and train new salespeople.