Sales & Business Data Analyst Arrow Electronics Inc

What You Will Be Doing

As a Sales & Business Data Analyst, you will ensure the accuracy, completeness, and reliability of partner and end-user data, with a strong focus on our CRM system. Your responsibilities will include:

• Data Management & Integrity: Maintain accurate, complete, and consistent customer data within the CRM system, resolving duplications and inconsistencies.
• Data Analysis & Reporting: Analyze customer and sales data to identify trends and insights, creating reports and dashboards in Power BI and Excel.
• CRM Strategy Implementation: Support sales, marketing, and customer service teams with data-driven strategies.
• Performance Monitoring: Track CRM usage, KPIs, and sales performance to identify areas of improvement.
• Data Enrichment & Cleansing: Oversee enrichment, cleansing, and manual matching processes to ensure high-quality outcomes.
• Process Improvement: Identify inefficiencies in data workflows, propose automation (e.g., Power Automate, Power Apps), and enhance processes.
• Ad Hoc Reporting: Provide insights and respond to requests across different teams.
• Collaboration: Partner with sales, marketing, business intelligence, and operations teams to address data challenges.

Who We re Looking For

We re seeking a proactive and detail-oriented professional with strong analytical skills. The ideal candidate will have:

• Fluent English and German
• Proven experience in data quality, data management, or data analysis.
• Hands-on knowledge of CRM systems (Salesforce, Microsoft Dynamics AX).
• Strong skills in Excel, SQL, Power BI, and familiarity with data automation (Power Apps, Power Automate).
• Experience in data cleansing and enrichment workflows.
• Excellent communication skills (written & verbal).
• High attention to detail and ability to perform manual data matching.
• Business acumen to translate data insights into actionable business outcomes.

Key Attributes:

• Proactive and innovative, with a problem-solving mindset.
• Detail-oriented with strong organizational skills.
• Collaborative team player across functions and geographies.
• Analytical thinker with the ability to simplify complexity.
• Adaptable and comfortable in a fast-paced environment.