Sales and Leasing Specialist

Confidential Company

Job Purpose

· Responsible for boosting profitability through the number of successful leads and high occupancy rate.

· Accountable for all aspects of the administrative process of sales and leasing the commercial and residential units.

· Support property manager in processing effective properties’ operations to maximize revenue.

· Act as ambassador to public and community providing exceptional services level to clients.

Accountabilities

Financial Performance

· Participate in boosting the cash flow through increasing the number of leads and tenancy occupancy rate.

· Best utilize the available resources to improve the properties’ financial performance in terms of revenue generation and debt collections.

· Design and implement cost reduction programs however maintaining high quality.

Customer Satisfaction Performance

· Maximize the number of leads through building a rapport with current and potential clients.

· Conduct on-going studies and researches of the market trends, competitors’ activities and future economic conditions in order to suggest proactive approaches.

· Actively participate in the implementation of sales activities, community outreach programs and promotional campaigns.

· Strengthen the relationships with local authorities, business leaders and community to enhance the brand image.

· Adapt to recent communication approaches such as: digital platforms and use them to increase the number of advertising channels, sales and occupancy rate.

· Conduct site visits with various clients, ensure units are well presented and provide them with consultation in decision making.

· Support clients and tenants in preparing all relevant documents and contracts.

· Manage tenants’ complaints and address their concerns effectively.

Internal Business Processes Performance

· Prepare and implement a leasing plan for all residential and commercial units.

· Regularly analyse leasing performance, pricing and provide recommended actions for adjustments when needed.

· Establish and manage a CRM database for existing tenants and captured leads.

· Ensure that tenants comply with all terms and conditions mentioned in tenancy agreement and take correction actions when needed.

· Prepare all leases, license agreements, operations and contracts considering agreed terms and conditions and ensuring the alignment with compliance standards and regulations.

· Increase the occupancy rate of related assets and respond to market resistant categories through agile techniques.

· Collaborate with consultants, lenders, advisors, engineers, contractors, and projects managers for under construction properties to enhance the rate of under construction sales.

· Support revenue generation through optimizing the average Days-to-Lease.

· Suggest rental rate by surveying local rental rates and calculating overhead costs, depreciation, vat, and revenues growth objectives.

· Manage the overall processes of leasing contracts’ negotiation, implementation and termination when applicable.

· Generate financial metrics regarding properties financial performance and recommend corrections actions when needed.

Learning and Growth Performance

· Suggest innovative changes of expanding and growth through proactive transformation initiatives and programs to enhance organizational profitability.

· Prepare relevant metrics and analysis reports, and ensure sales and leasing targets are met or exceeded.

· Regularly monitor and provide positive feedback regarding own achievements and provide insights for improvement of own performance.

· Perform any other relevant tasks assigned by the line manager.