Russian Speaker Restaurant Hostess

AccorHotel

Greeting Guests: Welcome guests upon their arrival and ensure a positive first impression.

Reservation Management: Manage reservations and seating arrangements to ensure efficient use of available space.

Customer Service: Provide excellent customer service by addressing guest inquiries, resolving issues, and ensuring guest satisfaction.

Seating Guests: Escort guests to their tables, present menus, and assist in seating arrangements according to the reservation and seating plan.

Communication: Collaborate with the waitstaff, kitchen, and management to coordinate efficient and smooth operations.

Maintaining Cleanliness: Ensure the cleanliness and organization of the reception area and dining section.

Assisting with Events: During events or busy periods, hostesses may be required to assist in organizing and coordinating special functions.

Up-selling: Promote special offers, menu items, or promotions to increase revenue.

Knowledge of the Establishment: Stay informed about the restaurant's menu, specials, and events to provide accurate information to guests.

Handling Reservations: Manage phone and online reservations, confirm bookings, and maintain an organized reservation system.

Adhering to Policies: Follow company policies, procedures, and guidelines related to customer service and hospitality.