Room Service Supervisor
Four Seasons
Posted on 29 Aug
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Experience
3 - 5 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
About the location:
In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.
What You Will Do
- Supervise the daily operations of the room service team, ensuring prompt and efficient service delivery to guests.
- Train and motivate team members to maintain the highest standards of guest satisfaction and service excellence.
- Oversee order-taking, food preparation, and delivery processes, maintaining adherence to established guidelines and hygiene standards.
- Monitor and manage inventory, including food and beverage items, to control costs and prevent waste.
- Respond promptly to guest complaints and special requests, addressing issues effectively and offering appropriate solutions.
- Collaborate with other departments to ensure smooth coordination and communication for guest requests and requirements.
- Monitor team performance and provide regular feedback, conducting performance appraisals, and suggesting training opportunities to enhance staff skills and knowledge.
- Minimum 3-5 years of experience in food and beverage service, preferably in a luxury hotel or resort in room service.
- Proven leadership and supervisory experience in room service or a related area.
- Excellent communication skills in English, with the ability to interact professionally with guests and colleagues.
- Strong organizational and time-management skills, able to handle multiple tasks simultaneously.
- Knowledge of various food and beverage offerings, including wine and cocktails.
- Familiarity with hotel property management systems and point-of-sale systems.
- Work Authorization
- Competitive tax free salary and service charge
- End of service gratuity
- Complimentary full board living accommodation in a high quality, well-resourced staff housing
- Vibrant fitness facilities including gym and swimming pool
- Free transportation to and from work
- Medical and life insurance
- Paid annual leave
- Paid home leave tickets
- Social and sporting events
- Learning & Development Programs
- Career opportunities and international transfer
- And more
Company Industry
Department / Functional Area
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