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Experience
2 - 5 Years
Job Location
Education
Secondary School, Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Roles and Responsibilities
A Room Attendant is a vital part of the housekeeping team, responsible for ensuring that all guest rooms and public areas are clean, well-maintained, and comfortable. The main duties include:
- Cleaning and Sanitation: Cleaning and sanitizing guest rooms and bathrooms, including dusting, vacuuming, mopping, and polishing. They are also responsible for cleaning common areas like hallways and stairwells.
- Linen and Amenity Management: Changing bed linens and towels, and replenishing in-room amenities such as toiletries, coffee, and tea.
- Maintenance Reporting: Reporting any maintenance issues or damages in rooms to the supervisor to ensure they are addressed promptly.
- Guest Service: Interacting with guests in a friendly and professional manner, answering basic questions, and responding to guest requests promptly and courteously.
- Adherence to Standards: Ensuring all cleaning activities adhere to the resort's high standards of quality, hygiene, and safety protocols.
- Time Management: Managing time effectively to complete cleaning duties for a set number of rooms within a specific time frame.
Desired Candidate Profile
General Requirements
- Experience: Most roles require prior experience in a similar position, preferably within a luxury hotel or resort.
- Customer Service: A guest-centric approach is a must. All employees, from front-line staff to management, are expected to be friendly, welcoming, and attentive to guest needs.
- Communication: Excellent communication and interpersonal skills are essential for interacting with a diverse clientele and team members. Proficiency in English is a requirement, and knowledge of additional languages is a plus.
- Professionalism: A professional and well-groomed appearance is expected, as is the ability to work in a high-pressure, fast-paced environment.
- Problem-Solving: The ability to think quickly and resolve issues efficiently is highly valued.
Specific Role Profiles
- Front-Line Staff (e.g., Doorman, Hostess, Waiter): These roles require a presentable, friendly, and energetic personality. Candidates must be reliable, punctual, and have a strong work ethic.
- Technical Staff (e.g., Technician, Electrician): These positions require specific vocational qualifications, technical expertise, and relevant experience in a hotel or similar environment.
- Management (e.g., Quality Assurance Director, Sales Manager): These roles require a degree in a relevant field (e.g., Hospitality Management, Business Administration), a proven track record of success, and strong leadership, organizational, and budget management skills.
Employment Type
- Full Time
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Room Attendant
- Housekeeping
- Guest Service
- Maintenance Reporting
- Cleaning Attendant
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VOGO - ABU DHABI GOLF RESORT AND SPAL.L.C - O.P.C
Ahmed Salah - HR
OPC, PO BOX : 126797, ABU DHABI, UAE Kingdom of Saudi Arabia, P.O.Box 116690 Jeddah 21391, Abu Dhabi, United Arab Emirates (UAE)
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