Job Description

Roles & Responsibilities

To create and maintain the Revenue Management discipline and process for entire property that results in significant and sustained revenue growth.

Key Duties And Responsibilities

Maintain and implement as necessary the Yield Management system in all related Revenue Generating Departments.
Analyze customer segmentation to determine the optimal customer mix based on overall revenue objectives
Analyze competitive information reports for benchmarking against competitive set on a daily and monthly basis
Monitor and review inventory and rate control through the use of reports completed in this role including booking pace, regrets, market segmentation, availability calendar, rate check report, and other reports as required
Coordinate throughout the hotel effective rate and inventory control , forecasting and market mix management and other hotel operations responsibilities with the effective use of revenue management
Conduct regularly forecast validation and monitor Bar Pricing recommendations and Last Room Value in Revenue Management System
Ensure that Revenue Management System is constantly updated and monitored on a daily basis.
Prepare and chair Weekly Revenue Meetings and define the marketing strategies and tactical actions based on forecasted demand to achieve the optimal market mix
Review, in conjunction with the respective department heads, the current business practices for Rooms, Reservations and Marketing and identify critical re-enforcement and improvement to concerned areas in the hotel
Manage, in conjunction with the General Manager and Director of Sales & Marketing, the re-engineering of or re-enforcement of business practices from sales strategies, and service delivery.
To define discounting strategies and adapt product packaging according to customer needs, demand and seasonality and in line with overall market strategies
To define in conjunction with the Reservations Manager, the overall reservations department strategies for applying inventory, price, and length of stay controls in all reservation systems.
To support the hotel in achieving their annual profitability goals through Revenue Management Practices
Continually analyzes business practices and identifies opportunities for improvements which result in increases in revenue and/or cost savings
To audit the overall service delivery and selling skills of rooms reservations department and to devise training plans aimed at ensuring optimal functioning of the Reservations Department
Review departmental objectives by evaluating business trends and needs
Ensure completion of daily, weekly, and monthly forecast
Delegate the authority for completing work assignments, guiding and monitoring the staff time to time and ensure the work is completed with quality on time
Manage expectations of the team, provide constant feedback, identify training needs and ensure team objectives are aligned with department objectives.
Responsible for conducting PM Reviews ensuring that objectives and development plans are addressed in a timely manner and that staff are motivated.

Desired Candidate Profile

Bachelor Degree in Hospitality or Business ManagementPrevious experience in similar Job role for a minimum of 2 years in a Five star HotelMiddle East ExperienceOPERA/Fidelio KnowledgeComputer skills Excellent communication skillsThe ability to multitask ProfessionalismAttention to Detail & QualityProblem Solving and Decision MakingInterpersonal SkillsLeadership skills

Revenue Manager KERZNER INTERNATIONAL LIMITED

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