Restaurant Reservations Agent DAMAC Properties Co. LLC

Employer Active

Posted 36 min ago

Experience

2 - 4 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Nationality

Gender

Female

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Handle queries through telephone, fax, and email
  • Communicate in a clear and effective manner
  • Be familiar with the all outlets, its menu and should be able to sell best to our guests
  • Ensure the best selection for the guest and ensure revenue is maximized through suggestive selling techniques
  • Recommend property dining outlets and assist guests with information and special requests
  • Book restaurant reservation requests, facilitate taking guest room delivery orders, and input information accurately into the proper systems
  • Contribute to departmental standards and best practices
  • Consistently offer exceptional, friendly and engaging service
  • Provide lateral service within the hotel whenever needed
  • Arrive at work well groomed, prepared and display enthusiasm
  • Well prepared for a long day contribution and utilize time effectively

Desired Candidate Profile

  • Ability to handle luxury guest volumes on a daily basis
  • Prior admin experience
  • Well-versed with programs such as Word, Excel, Publisher or Canva
  • Should be able to work under pressure in a customer service environment
  • Must be flexible and ability to work long hours
  • Creative and positive mind set
  • 2 years minimum experience working in a multicultural / 5 star hotel environment

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Hospitality
  • Customer Service
  • Guest Relations
  • Booking Agent
  • Reservation Coordinator

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DAMAC Properties Co. LLC

DAMAC Properties was established in 2002 as a luxury real estate developer providing unrivalled living experiences in Dubai, UAE. The Company has grown to become one of the foremost luxury developers with projects spanning the GCC, the wider Middle East and the United Kingdom. DAMAC Properties now develops multi-million square-foot golf course communities, high-end and high-rise private apartment towers, ‘limited edition’ living experiences with global brands such as Versace, Fendi and Bugatti, as well as operating and managing serviced hotel apartments and fully-fledged five star hotels in collaboration with Paramount Hotels & Resorts.

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Dubai, United Arab Emirates (UAE)