Remote Towing Dispatcher

Pacific Pro Tow

Multiple Vacancies

Posted 30+ days ago

Experience

2 - 5 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

5 Vacancies

Job Description

Roles & Responsibilities

1. Inbound Call Handling
  • Answer customer calls from Ads lines promptly and professionally
  • Collect full customer and vehicle details
  • Understand job requirements and special instructions
2. Rate and Job Entry
  • Enter addresses into Google Maps
  • Calculate mileage and service rate
  • Generate job messages for invoicing
3. Outbound Sales Outreach
  • Contact local mechanics and dealerships to offer services
  • Log outreach notes and schedule follow-ups
4. Driver Coordination
  • Assign jobs using WhatsApp Business API
  • Track driver statuses: En Route, On-Scene, Completed
  • Update job status in company dispatch system
5. Customer & Driver Follow-Up
  • Send completion confirmations
  • Collect feedback, escalate issues
  • Remind drivers of upcoming jobs and instructions

Desired Candidate Profile

Preferred Experience

  • Tow dispatch, call center, or logistics experience
  • Familiarity with invoicing tools (e.g., QuickBooks, Stripe)
  • Sales outreach or business development background
  • Experience with VoIP platforms (Twilio, Aircall, OpenPhone)
What We Offer
  • Competitive USD-based salary
  • Payment via bank transfer or PayPal
  • Structured training and SOPs
  • Performance bonuses
  • Supportive team environment
Job Requirements
  • Fluent English (spoken and written)
  • Willingness to work U.S. West Coast hours (4 PM 2 AM Cairo time)
  • Proficient with Google Sheets, Forms, and WhatsApp Business
  • Detail-oriented with accurate data entry skills
  • Comfortable using Google Maps
  • Reliable internet and quiet home workspace

Company Industry

  • Consulting
  • Management Consulting
  • Advisory Services

Department / Functional Area

  • Administration

Keywords

  • Remote Towing Dispatcher

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Pacific Pro Tow

https://wuzzuf.net/jobs/p/swwhukgw6i9b-remote-towing-dispatcher-pacific-pro-tow-cairo-egypt